FAQ:

Q1:What are Grand Metal products?

A1:Grand Metal main products include 200/300/400series stainless steel coils/ sheets/tiling trims/strips/circles with all different styles of etched, embossed, mirror polishing, brushed, and PVD color coating, etc.

Q2:How can you ensure the quality of your product?

A2:All products have to go through three checks in the whole manufacturing process, which include production, cutting, and packing.

Q3:What is your delivery time and supply ability?

The delivery time is normally within 15~20 working days and we can supply about 15,000 tons every month.

Q4:About the complaint, quality problem, after-sales service, etc, how do you handle it?

A4:We will have certain colleagues follow our orders accordingly. Each order is equipped with professional after-sales service. If any claim happened, we will take responsibility and compensate you as per the contract. To better serve our clients, we'll keep track of feedback on our products from clients and that's what makes us different from other suppliers. We're a customer care enterprise.

Q5:What is the MOQ?

A5:We don't have MOQ. We treat every order with heart. If you are scheduling to place a trial order, pls feel free to contact us and we can meet your requirements.

Q6:Can you provide OEM or ODM service?

A6:Yes, we have a strong developing team. The products can be made according to your request.

Q7:How to clean and maintain its surface?

A7:Use neutral cleanser and soft cotton cloth. Do not use acid cleanser and rough material.

Guangdong Grand Metal Material Co.,Ltd, establishes a large stainless steel comprehensive service platform integrating international trading, processing, storage and after-sales, with six subsidiaries as follows,

Foshan Hermes Steel Co.,Ltd

Foshan Sunray Steel Co.,Ltd

Foshan Ribo Stainless Steel Co.,Ltd

Guangdong Tonghe Stainless Steel Co.Ltd

Changsha Hongshun Stainless Steel Co.Ltd

Huaihua Hongshuo Stainless Steel Co.Ltd

Our company is located in Foshan Liyuan Metal Trading Center, which is a large stainless steel distribution and trading area in southern China, with convenient transportation and mature industrial supporting facilities. A lot of merchants gathered around the market center. Combining the advantages of market location with strong technologies and scales of major steel mills, Guangdong Grand Metal takes full advantages in the field of distribution and quickly shares market information. After more than 10 years of unremitting operation, Guangdong Grand Metal establishes professional teams of international trading, large warehousing, processing and after-sales service, providing professional stainless steel import and export trading services to our international customers with fast response, stable supreme quality, strong after-sales support and excellent reputation.

Guangdong Grand Metal has a wide range of products and services, covering stainless steel coils, stainless steel sheets, stainless steel pipes, stainless steel bars, stainless steel wires and customized stainless steel products, with steel grades 200 series, 300 series, 400 series; including surface finish like NO.1, 2E, 2B, 2BB, BA, NO.4, 6K, 8K. In addition to meet the individual needs of our customers, we also provide customized 2BQ (stamping material), 2BK (8K processing special material) and other special material, with customized surface’s processing including mirror, grinding, sandblasting, etching, embossing, stamping, lamination, 3D laser, antique, Anti-fingerprint, PVD vacuum coating and water plating. At the same time, we provide with flattening, slitting, film covering, packaging and full sets of import or export trading services.

Guangdong Grand Metal Material Co,. Ltd. with years of experience in the field of stainless steel distribution, has been adhering to the aims of customer focus and service orientation, continuously building a professional sales and service team, providing professional solutions to satisfy customers' various demands through prompt response and ultimately obtaining customer satisfaction to reflect the value of our enterprise. Our mission is to be a stainless steel company providing one-stop service to promptly satisfy the customers' requirements.

In the process of providing customers with quality products and services for many years, we have gradually established our own corporate culture. Believing, sharing, altruism and persisstence are the pursuits of every staff from Grand Metal.